Our team is dedicated to guiding you through the registration, pre-surgery, and post-surgery process. While you are at the Center, we will do all that we can to ensure that you are comfortable and that you receive a high level of care.
If you have questions or concerns, please contact us at 256-560-2890, and a team member will assist you.
Patient Satisfaction and Voicing Complaints
Our vision is to be recognized by patients, families, employers, physicians, and staff as being a high quality, efficient provider of outpatient surgical services. This can be measured only by achieving excellence in patient satisfaction. Assessment of patient and family satisfaction is most important to us. A patient satisfaction evaluation will be e-mailed or given to all patients at discharge. Every attempt is made by our nursing staff to contact each patient within 24-48 hours after discharge. Please let us know how we can improve our service to you. All patient complaints will be investigated. If you have a complaint concerning quality of care, please ask for the Nursing Supervisor or Administrator. All patients have the right, without discrimination, to voice complaints regarding care received.