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For Patients

Our team is dedicated to guiding you through the registration, pre-surgery, and post-surgery process. While you are at the Center, we will do all that we can to ensure that you are comfortable and that you receive a high level of care.

If you have questions or concerns, please contact us at 256-560-2890, and a team member will assist you.

Patient Satisfaction and Voicing Complaints

Our vision is to be recognized by patients, families, employers, physicians, and staff as being a high quality, efficient provider of outpatient surgical services. This can be measured only by achieving excellence in patient satisfaction. Assessment of patient and family satisfaction is most important to us. A patient satisfaction evaluation will be e-mailed or given to all patients at discharge. Every attempt is made by our nursing staff to contact each patient within 24-48 hours after discharge. Please let us know how we can improve our service to you. All patient complaints will be investigated. If you have a complaint concerning quality of care, please ask for the Nursing Supervisor or Administrator. All patients have the right, without discrimination, to voice complaints regarding care received.

Learn more about your upcoming surgery and what to expect: